Jinsi tunavyotumia data yako
Katika jitihada za kulinda ufaragha na haki za wateja wetu na wanaotembelea tovuti, tumeanzisha Sera ya Faragha ambayo inaeleza ni taarifa gani tunazokusanya kuhusu wageni na kile tunachofanya na taarifa tunazokusanya.
Sera hii ya Faragha inasimamia jinsi tunavyokusanya, kutumia, kudumisha na kufichua taarifa zilizokusanywa kutoka kwa watumiaji wa Tovuti hii (kila mmoja, "Mtumiaji").
Utangulizi
Unless the context clearly indicates to the contrary, any capitalised term in this Privacy Policy shall bear the same meaning as defined in the Sive Setfu ICT Solutions (Pty) Ltd General Terms located at masharti ya huduma ambayo fasili zitachukuliwa kuwa zimejumuishwa humu kwa marejeleo.
Kuzingatia Sheria Inayotumika
Protecting Customer privacy is of utmost importance to Sive Setfu ICT Solutions (Pty) Ltd. Accordingly, Sive Setfu ICT Solutions (Pty) Ltd has developed this Privacy Policy in order to safeguard the Customer’s personal information and to protect the confidentiality thereof. In so doing, Sive Setfu ICT Solutions (Pty) Ltd has taken cognisance of the provisions of the Constitution of the Republic of South Africa Act, 108 of 1996, the Electronic Communications Act, 25 of 2002, the Protection of Personal Information Act, 4 of 2013 and the common law so as to ensure compliance with all relevant statutory requirements and best practice under South African law.
Hakuna Dhima kwa Ufichuzi Usioidhinishwa
While Sive Setfu ICT Solutions (Pty) Ltd will do all things reasonably necessary to protect the Customer’s rights of privacy whilst on the Sive Setfu ICT Solutions (Pty) Ltd websites, Sive Setfu ICT Solutions (Pty) Ltd cannot accept any liability whatsoever for unauthorised or unlawful disclosure of the Customer’s personal and confidential information made by third parties who are not subject to Sive Setfu ICT Solutions (Pty) Ltd’s control.
Taarifa za Kibinafsi
Kwa madhumuni ya Sera hii ya Faragha, "maelezo ya kibinafsi yanamaanisha jina la Mteja, ukoo, anwani, anwani ya barua pepe, nambari ya simu, nambari ya simu ya rununu, nambari ya kitambulisho, anwani halisi, jina la kampuni, nambari ya kitambulisho, kadi ya mkopo au maelezo ya benki."
Idhini ya Mkusanyiko
By accepting the Sive Setfu ICT Solutions (Pty) Ltd Hosting Terms, the Customer consents to Sive Setfu ICT Solutions (Pty) Ltd’s collection of personal information on an ongoing basis for the continued duration of the Customer’s relationship with Sive Setfu ICT Solutions (Pty) Ltd, subject to the limitations set out in this Privacy Policy.
Aina za Taarifa za Kibinafsi Zilizokusanywa
Sive Setfu ICT Solutions (Pty) Ltd collects personal information when a Customer submits an application form to make use of Sive Setfu ICT Solutions (Pty) Ltd’s Services, to become a Reseller of Sive Setfu ICT Solutions (Pty) Ltd or to respond to a Sive Setfu ICT Solutions (Pty) Ltd survey. If you choose to pay for the Services you order from Sive Setfu ICT Solutions (Pty) Ltd by way of debit order, Sive Setfu ICT Solutions (Pty) Ltd will request your banking details to include in the periodic debit order transactions. Sive Setfu ICT Solutions (Pty) Ltd also collects personal information for purposes of improving its Service offering and for purposes of increasing service efficiency.
Vidakuzi
We use cookie technology which comprises tiny pieces of data or a small text file that is stored on your computer’s hard drive and which contains information about you, so that the next time you visit the Sive Setfu ICT Solutions (Pty) Ltd website, the cookie reminds us of who you are, enabling us to achieve our goal of providing a valuable online experience to you. You are able to however, disable this cookie technology in your Internet browser.
Data ya Wateja
The Customer Data collected by Sive Setfu ICT Solutions (Pty) Ltd is used solely in connection with granting you access to the website, to the Client Area and for purposes of monitoring the Reseller/Customer’s use of the website so as to limit or prevent breaches of security. Sive Setfu ICT Solutions (Pty) Ltd may also use information collected for research regarding the effectiveness of any Sive Setfu ICT Solutions (Pty) Ltd website and related marketing and advertising efforts. Electronic communications will be sent by Sive Setfu ICT Solutions (Pty) Ltd using the Customer’s personal contact information to inform him of new products, important industry news or about general services provided by Sive Setfu ICT Solutions (Pty) Ltd. Sive Setfu ICT Solutions (Pty) Ltd adheres strictly to permission-based email standards and as such all emails that are sent will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communication will be sent to the Customer.
Matangazo ya Huduma
In order for Sive Setfu ICT Solutions (Pty) Ltd to fulfil its service obligations it is necessary to send out a strictly service related announcement. For instance, Sive Setfu ICT Solutions (Pty) Ltd will send an email to relevant Customers if Sive Setfu ICT Solutions (Pty) Ltd anticipates a service interruption as a result of system maintenance. Generally, Customers may not opt-out of these communications. These communications are not promotional in nature.
Ufichuzi wa Taarifa za Kibinafsi
Subject to your right to withdraw your consent in certain instances, you agree that we may obtain your personal information and use it, for certain specified purposes, including for, Sive Setfu ICT Solutions (Pty) Ltd marketing and contract administration as well as to enable us to collect your debit order payment. We will also provide personal information to law enforcement authorities in response to subpoenas and other lawful requirements where we believe that the disclosure of such personal information is necessary to identify, contact or institute legal proceedings against third parties who jeopardise the provision and rendering of the Services by Sive Setfu ICT Solutions (Pty) Ltd. Information collected from Customers may be disclosed to independent contractors and business partners, including Sive Setfu ICT Solutions (Pty) Ltd’s payment processors and mail marketing service provider, provided that they (i) have agreed to hold this information in confidence, (ii) do not use it for any purpose other than carrying out the service they are providing for Sive Setfu ICT Solutions (Pty) Ltd, and (iii) observe Sive Setfu ICT Solutions (Pty) Ltd’s information handling procedures.
Uhifadhi wa Taarifa za Kibinafsi
Taarifa zote za kibinafsi zitahifadhiwa kwa muda tu zitakapohitajika kutimiza madhumuni yaliyotajwa katika kifungu cha Ufichuzi wa Taarifa za Kibinafsi hapo juu.
Sahihi na Hadi Sasa
Sive Setfu ICT Solutions (Pty) Ltd will use its best endeavours to keep the personal information it collects as accurate, complete and up to date as is necessary for the purposes mentioned in clause of Disclosure of Personal Information above, and Sive Setfu ICT Solutions (Pty) Ltd shall, from time to time, request the Customer to update its personal information on the website or via Client Area. You are able to review or update any personally identifiable information that we hold on you by accessing your account via Client Area or by e-mailing us or WhatsApp us. Please note that in order to better protect you and safeguard your personal information, we do take steps to verify your identity before granting you access to your account or making any corrections to your personal information.
Usalama
Sive Setfu ICT Solutions (Pty) Ltd uses encryption, firewalls and other security technology and procedures to help protect the confidentiality of your personal information and prevent unauthorised access or improper use thereof. All personal information is securely stored in Sive Setfu ICT Solutions (Pty) Ltd’s Customer Database.
Faragha
Faragha ya watumiaji ni muhimu sana kwetu. Tumejitolea kulinda taarifa ambazo Watumiaji wanatukabidhi.
Ukusanyaji wa Data
Tunakusanya taarifa zinazoweza kumtambulisha mtu binafsi kutoka kwa Watumiaji kupitia fomu za mtandaoni za kuagiza bidhaa na huduma.
Tunaweza pia kukusanya taarifa kuhusu jinsi Watumiaji wanavyotumia Tovuti yetu, kwa mfano, kwa kufuatilia idadi ya maoni ya kipekee yaliyopokelewa na kurasa za Wavuti au vikoa ambavyo Watumiaji hutoka. Tunatumia "vidakuzi" kufuatilia jinsi Watumiaji wanavyotumia Tovuti yetu.
Matumizi ya Data
Tunaweza kutumia taarifa zinazoweza kumtambulisha mtu binafsi zilizokusanywa kupitia Tovuti yetu kuwasiliana na Watumiaji kuhusu bidhaa na huduma zinazotolewa na sisi na washirika wetu wanaoaminika, wakandarasi huru na washirika wa biashara, na vinginevyo ili kuboresha uzoefu wa Watumiaji na sisi na washirika kama hao, wakandarasi huru na washirika wa biashara.
Hakuna wakati hifadhidata yetu ya watumiaji itawahi kuuzwa kwa huluki yoyote kwa madhumuni ya uuzaji au orodha za wanaotuma barua pepe. Taarifa za kibinafsi hazitauzwa au kutumwa vinginevyo kwa washirika wetu wa biashara bila idhini yako ya awali, isipokuwa kwamba tutafichua maelezo tunayokusanya kwa washirika wengine wakati, kwa uamuzi wetu mzuri, tunawajibika kufanya hivyo chini ya sheria zinazotumika.
Mkusanyiko wa Taarifa
Tunakusanya taarifa mbalimbali unapojisajili na Kampuni, unapotumia bidhaa na huduma zetu, unapotembelea kurasa za washirika wetu. Tunaweza kuchanganya maelezo kukuhusu tuliyo nayo na maelezo tunayopata kutoka kwa washirika wengine au makampuni mengine ili kukupa matumizi bora au kuboresha ubora wa huduma zetu. Unapoingia katika huduma zetu, hutambuliwi jina lako. Tunapokea na kurekodi maelezo kiotomatiki kutoka kwa kompyuta na kivinjari chako, ikijumuisha anwani yako ya IP, maelezo ya vidakuzi vyetu, sifa za programu na maunzi, ukurasa unaoomba na vigezo vingine vya kawaida vya kivinjari.
Unapotumia huduma zetu, tunatuma kidakuzi kimoja au zaidi - faili ndogo iliyo na mfuatano wa herufi - kwa kifaa chako ambacho kinatambulisha kivinjari chako kwa njia ya kipekee. Tunatumia vidakuzi kuboresha ubora wa huduma zetu, ikijumuisha kuhifadhi mapendeleo ya watumiaji, kufuatilia mitindo ya watumiaji, na kukupa matumizi bora zaidi. Tunaweza kuweka kidakuzi kimoja au zaidi kwenye kivinjari chako unapotumia huduma zetu au mojawapo ya huduma za mshirika wetu. Unapotuma ujumbe, kuchapisha maudhui, kuchapisha nyenzo, kusambaza taarifa au barua pepe kupitia huduma zetu, tunaweza kuhifadhi sawa ili kushughulikia maswali yako, kujibu maombi yako na kuboresha huduma zetu.
Miundombinu yetu inajumuisha seva zilizotumwa katika vituo vingi vya data ambavyo vinamilikiwa na kuendeshwa na sisi au washirika wetu. Taarifa zote zilizokusanywa ndani ya huduma zetu hukaa kwenye mtandao huu wa seva.
Matumizi ya Taarifa
Tunatumia tu na kuchakata maelezo ya kibinafsi kwa madhumuni yaliyofafanuliwa katika Sera hii ya Faragha. Mbali na hayo hapo juu, madhumuni kama haya ni pamoja na:
- Kuwasiliana na wewe
- Kufanya tovuti au huduma ziwe rahisi kutumia kwa kuondoa hitaji la wewe kuingiza habari sawa mara kwa mara
- Kutoa huduma zetu
- Ukaguzi, utafiti na uchanganuzi ili kudumisha, kulinda na kuboresha huduma zetu
- Kuhakikisha utendakazi wa kiufundi wa mtandao wetu
- Kuhakikisha utendakazi wa kiufundi wa mtandao wetu
- Kulinda haki au mali zetu na za watumiaji wetu
- Kuendeleza huduma mpya
- Kama ilivyoelezwa katika sheria na masharti husika ya kila moja ya huduma zetu na katika sheria na masharti
Sera ya Hakuna-Spam
Tuna Sera kali ya Hakuna-Spam inayokataza matumizi ya data yoyote iliyokusanywa kutuma barua taka. Hatutauza taarifa zozote za mawasiliano kwa wahusika wengine.
Chaguzi za Taarifa za Kibinafsi
Unapojiandikisha kwa huduma fulani inayohitaji usajili, tunakuomba utoe maelezo ya kibinafsi. Ikiwa tutatumia maelezo haya kwa njia tofauti na madhumuni yaliyofafanuliwa hapa na katika sheria na masharti ya huduma zinazotolewa basi tutaomba idhini yako kabla ya matumizi hayo. Vivinjari vingi huwekwa awali ili kukubali vidakuzi, lakini unaweza kuweka upya kivinjari chako ili kukataa vidakuzi vyote au kuonyesha wakati kidakuzi kinatumwa. Hata hivyo, baadhi ya vipengele na huduma zetu huenda zisifanye kazi vizuri ikiwa vidakuzi vyako vimezimwa. Unaweza kukataa kuwasilisha taarifa za kibinafsi kwa huduma zetu zozote, katika hali ambayo hatuwezi kukupa huduma hizo.
Kushiriki Habari
Tunashiriki tu taarifa za kibinafsi na kampuni nyingine au watu binafsi katika hali chache zifuatazo:
- Tuna idhini yako
- Kushiriki maelezo na kampuni zetu tanzu, kampuni zinazoshirikiana au biashara nyingine zinazoaminika au watu kwa madhumuni ya kuchakata taarifa za kibinafsi kwa niaba yetu. Tunahitaji kwamba wahusika hawa wakubali kuchakata maelezo kama haya kulingana na maagizo yetu na kwa kutii Sera hii ya Faragha na hatua zingine zozote zinazofaa za usiri na usalama.
- Tuna imani kwa nia njema kwamba ufikiaji, matumizi, uhifadhi au ufichuaji wa taarifa kama hizo ni muhimu kwa: (a) kukidhi sheria yoyote inayotumika, kanuni, mchakato wa kisheria au ombi la serikali linaloweza kutekelezeka, (b) kutekeleza Sheria na Masharti yanayotumika, ikiwa ni pamoja na uchunguzi wa ukiukaji unaoweza kutokea, (c) kugundua, kuzuia, au kushughulikia vinginevyo ulaghai, usalama au masuala ya kiufundi yanayohitajika dhidi ya watumiaji wetu kama mali, au (d) kulinda haki zetu, au (d) kulinda haki zetu za umma dhidi ya ulaghai, usalama au maswala ya kiufundi yanayohitajika, au dhidi ya haki zetu, au (d) au inaruhusiwa na sheria.
- Tunaweza kushiriki na wahusika wengine vipande fulani vya habari iliyojumlishwa, isiyo ya kibinafsi, kama vile idadi ya watumiaji kulingana na idadi ya watu. Taarifa kama hizo hazikutambulishi wewe binafsi.
- Kama inavyoruhusiwa na kuelezewa katika sheria na masharti husika ya kila moja ya huduma zetu na katika sheria na masharti ya huduma
Usalama wa Habari
Tunachukua hatua zinazofaa za usalama ili kulinda dhidi ya ufikiaji usioidhinishwa au urekebishaji usioidhinishwa, ufichuzi au uharibifu wa data. Hizi ni pamoja na ukaguzi wa ndani wa ukusanyaji wetu wa data, desturi za kuhifadhi na kuchakata na hatua za usalama, pamoja na hatua za usalama za kulinda dhidi ya ufikiaji usioidhinishwa wa mifumo ambapo tunahifadhi data ya kibinafsi.
Tunazuia ufikiaji wa taarifa za kibinafsi kwa wafanyakazi wetu, wakandarasi na mawakala ambao wanahitaji kujua maelezo hayo ili kuendesha, kuendeleza au kuboresha huduma zetu. Watu hawa wanafungwa na majukumu ya usiri na wanaweza kuwa chini ya nidhamu, ikiwa ni pamoja na kusimamishwa kazi na kufunguliwa mashtaka ya jinai, ikiwa watashindwa kutimiza majukumu haya.
Kupata na Kusasisha Taarifa za Kibinafsi
Unapotumia huduma zetu, tunafanya juhudi za nia njema kukupa ufikiaji wa maelezo yako ya kibinafsi na kusahihisha data hii ikiwa si sahihi.
Mabadiliko ya Sera hii ya Faragha
Tafadhali kumbuka kuwa Sera hii ya Faragha inaweza kubadilika mara kwa mara.